Waiter/Waitress
Responsibilities:
· Receive and confirm walk-in, telephonic and online reservations;
· Able to effectively communicate, engage and connect with customers;
· Able to effectively handle complaints and maintain customer experience;
· Able to upsell and meet daily targets;
· Ushering diners to their tables and providing them with menus;
· Able to transport food from kitchen to tables;
· Clearing glassware, smallware and crockery from each table;
· Extending an invitation for customers to return.
Requirements:
· Candidate must possess at least SMK / Diploma in any field;
· Minimum 2 years experience specialized in Food & Beverages Service or Public Relation;
· Good appearance, pleasant personality and well groomed;
· Sales oriented, positive attitude and commitment to customer satisfaction;
· Friendly and eager to serve with attitude;
· Able to work under pressure;
· Able to work in a team, responsible and willing to learn to develop themselves;
Able to speak & listen English.
Skills
- Sales oriented, handle complaints and maintain customer experience
Experience
- Minimum 2 years experience specialized in Food & Beverages Service or Public Relation
Education
- Candidate must possess at least SMK / Diploma in any field